Policies & customer care

Delivery is calculated during Shopify checkout. Available destinations, delivery services, costs and estimated timings must be confirmed by Grace before launch.

If you have a question before ordering, please contact Grace directly at Faith.shells26@gmail.com.

When you prepare an enquiry on this website, the details are placed in an email in your own email app. The website does not send or store that message. Your email provider handles the message when you choose to send it.

Product purchases and payment details are handled through Shopify’s secure checkout. Shopify’s own privacy terms apply to information supplied during checkout.

The website does not currently include advertising trackers, customer accounts, a newsletter database or an enquiry database.

Your shopping basket is saved in your browser’s local storage so it can remain available when you return. This stores the selected products, quantities and Shopify basket identifier on your device.

No analytics or advertising cookies have been added by this website. Shopify may use necessary cookies during its checkout process, as described by Shopify.

Product prices and availability are supplied from Grace’s Shopify catalogue. Grace may customise product names, photographs and descriptions on this website. Natural seashells vary in shape, size and texture, and screen colours may differ slightly from the finished artwork.

Adding an item to your basket does not reserve it. An order is only confirmed through the checkout and order-confirmation process. Custom designs, pricing and timing should be agreed with Grace before a custom order is confirmed.